Increase sales by conveniently engaging with customers while they are on your site…
“44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer” – sourceForrester Research
Five reasons why Live Chat can work for your business!
Live chat gets answers to questions fast and discreetly without consumers making calls.
Live chat is more cost effective than a call centre as multiple consumers can be managed simultaneously.
Live chat has lead to double digit increases in sales according to a survey by Wells Fargo.
Live chat will give your business added credibility and give you an advantage over your competition.
Live chat will help you to understand better your customers pain points and how to address them.
No contracts means no commitment!
We know that there is nothing more annoying than paying for a service that you don’t want or need. That is why we don’t do long term contracts that tie you down. It also makes us customer focused, meaning you get a great service all the time.
Frequently Asked Questions
What level of complexity of enquiry can you handle?
This dependent upon the brief we are given and the volume of chats we take. The greater the volume, the greater the level of complexity that can be handled, as our operators will become familiar with your product or service.
Are you a UK based service?
Yes, all our chat agents are based in the UK.
What our clients say
Utilising the professional services of Zebra Connections has helped both in the sustainability and expansion of our business.
Read our case studies
Latton Bush Business Centre Southern Way Harlow, CM18 7BL